Errand help and appointment companions for seniors
The weekly grocery run, a doctor’s appointment or a trip to the bank is easier with someone at your side. Tell us where and when, and we’ll check who can go along with you or your parent.
What you can ask for
Typical help you can select in your request:
- Going along to doctor and other appointments, including the wait
- Grocery shopping together — or done for you
- Trips to the pharmacy, post office, bank or government offices
- Company at the hair salon, social events or visits
What needs clarifying — or isn’t offered
- Accompaniment is not medical: the companion doesn’t make decisions or give medical information.
- Rides aren’t automatically included. A suitable partner, required permissions, insurance and a vehicle must be confirmed separately before we can agree to one.
- No non-emergency medical transportation (NEMT), wheelchair vans or Medicaid rides.
- No insurance billing.
How we plan errands and appointments
Select “Shopping / errands,” “Accompanied outings” or “Transport” in your request and say whether a car is needed. We’ll go over specific dates with you afterwards.
For one-time appointments, a little lead time helps: first we check who’s available where you live.
Before the day, you’ll know who’s coming, when they’ll arrive and what it costs.
What happens next
- Your request appears in your account right away.
- Our team reviews it and contacts you the way you prefer.
- You get a proposal with scope and price — and decide in your own time.
What errand help costs
What matters most is how long it takes including waiting time, the distances, whether a car is needed and how often you’d like help. You’ll see the price in your proposal; sending a request costs nothing.
About payment: we don’t bill Medicare, Medicaid or long-term care insurance. Help arranged through GMedAC Care is private pay.
Frequently asked questions
Can someone drive my parent to appointments?
Only if we can confirm it separately first: a suitable partner, required permissions, insurance and a vehicle. Some communities run free or low-cost volunteer ride programs; your local Area Agency on Aging (eldercare.acl.gov) can tell you what’s available.
Can the companion come into the exam room?
If the person being accompanied wants that and the practice agrees, yes. The companion doesn’t answer medical questions — that stays with the doctor.
Can I ask for help at short notice?
Yes, but we can’t confirm it before checking who’s available. The earlier you ask, the better.
Tell us what you need.
It’s free, and you’re not committing to anything.
Have a question first? Email care@gmedac.com